Privacy Policy

At TKE Sweden AB, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website, use our software tools, purchase our hardware products, or apply for a job with us.

Personal Data Protection Report (GDPR). This Privacy Statement is also a Privacy Policy under Section 10 of the Personal Data Act (523/1999)

1. Data controller

Company Name: TKE Sweden AB
Business ID: SE556995257401
Address: Slöjdgatan 5, S-90325 Umeå
Contact email: privacy@tke.fi

2. Name of register

TKE Sweden AB’s customer register

3. Purposes and legal basis for processing personal data

The purpose of registration data is the management and maintenance of customer relations, management, development, marketing and customer communication. Personal data is processed based on legal obligations, contracts, consent, or legitimate interest.

The purposes of processing are:

managing customer relationships and customer service
delivering products and services
handling inquiries and requests
providing customer support
communicating with customers and prospects
developing, providing, performing, maintenance company business, products and services
marketing communication, including sending newsletters, to provide information about products, services, events and company updates.

3.1 Advertising and remarketing

We use these services to track conversions and reach users who have previously interacted with our site. These services may use cookies, tracking technologies, usage data, and unique device identifiers.

3.2 Analytics and optimization

We use Google Analytics to gather statistics about the visitors to the site and the devices they use in order to understand user preferences and enhance user experience on the site. Google Analytics may collect information such as anonymized IP address, number of users, session statistics, browser information, clicks, scroll activity, time zone, and referral URLs.

3.3 Contacting the user and CRM

We collect information when you inquire about our products or services. This may include your name, company name, contact information, billing and delivery details, VAT number, professional role, history, and communication records.

3.4 Payments and platform services

We use services Worldline (Payment processing) and WooCommerce (E-commerce platform). When you make a purchase, we collect the information necessary to process and fulfill your order, including your name, billing and shipping addresses, email, phone number, order details, and payment info.

3.5 Cookies (Cookiebot)

We use cookies to improve your experience and gather usage statistics. We use Cookiebot as its Consent Management Platform.

Consent: You can provide, change, or withdraw your cookie consent at any time via the Cookiebot banner on our website.
Categorization: Necessary cookies are enabled by default to ensure the site functions. Analytics and Marketing cookies require your explicit consent.

3.6 External links and third parties

The site contains links to external websites. TK Engineering is not responsible for the privacy policy of these sites.

4. Content of the register

TK Engineering Oy may process the following categories of personal data:

Name (first and last name)
The Company or organization information, job description / area of responsibility
Invoicing and delivery address (street address, postal code, municipality and country)
Contact information, email address , phone number
Purchase Transactions (Purchased Product, Time and Other Purchase Specifications)

Marketing and communication Information:

Information provided through contact forms
Event participation information
Marketing communication preferences
Website usage information
Cookie-related information

5. Regular information sources

The personal data of the data subjects will be primarily collected directly from the data subject himself or herself or the data subject’s employer or other representative of the data controller’s customer, business or co-operation contact or contract party, for example in connection with meetings, contacting, exhibitions, campaigns related to marketing and sales, as well as events and training courses. In addition, the personal data can be collected from public / general sources (such as the internet, trade register and marketing service providers).

6. Data storage period

The data controller will process and retain personal data only as long as it is necessary for compliance with a legal obligation or for the purposes of processing. Retention periods may vary depending on the nature of the data and legal requirements.

7. Data transfers of personal data outside the European Union (EU) or European Economic Area (EEA)

TK Engineering Oy does not, in principle, disclose information to third parties. Information will not be released outside the EU or EEA.

8. Principles for protecting the register

The register is handled with care and the data is properly protected. The use of the registry is protected by usernames, passwords and access rights. Only those persons who need information in order to perform their duties can access the customer’s information.

9. Rights of The data subject

Under applicable data protection legislation, individuals have the following rights:

Right of Access: The right to obtain confirmation of whether personal data concerning them is being processed and to receive a copy of such data.
Right to Claim Correction: The right to request correction of inaccurate or incomplete personal data.
Right to Request Deletion: The right to request deletion of personal data when no legal basis for retention remains.
Right to Data Portability: The right to receive personal data in a structured, commonly used, and machine-readable format where applicable.
Right to Lodge a Complaint: In Finland, the supervisory authority is Office of the Data Protection Ombudsman: https://tietosuoja.fi/en

In all questions and situations considering the personal data processing and use of data subject’s rights, the data subject can contact the data controller by sending an email to privacy@tke.fi

10. Changes to this privacy notice

TK Engineering Oy reserves the right to make changes to this Privacy Policy at any time, we may not personally notify the data subjects of any changes we make to this Privacy notice. Changes may also be based on changes in legislation. The latest version will always be available on our website. We encourage users to review this Privacy Policy regularly.